Orders

Placing an Order

• How do I place an order?
• How do I order if my size isn't in stock?
• What do I do if the payment for my order is declined?

My Orders

• How do I change my order?
• Can I/How do I cancel my order?
• I've cancelled my order, when will I get my money back?
• I amended my order over the phone but the details on my order haven’t changed?
• How do I view my order history?
• Help! I've received a faulty item

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Pre-order

• Tell me more about SPOKE pre-order?
• Who can order?
• When is payment taken for my pre-order?
• Can I use a promotion code?
• Can I use a gift voucher to pay for my pre-order?
• I have other items in my basket, can I check out with these at the same time as my pre-order?

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