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SPOKE FAQ
Delivery and Shipping
Delivery and Shipping
UK Shipping
What are your delivery options?
How fast is your shipping?
Where do your parcels ship from?
US Shipping
Where do your parcels ship from?
How fast is your shipping?
What are your delivery options?
Will I be charged customs or import charges/duties?
European Shipping
What are your delivery options?
How fast is your shipping?
Where do your parcels ship from?
Will I be charged customs or import charges/duties?
DHL have contacted me about my order, what should I do?
International Shipping
What are your delivery options?
Is there anywhere you can’t deliver to?
How fast is your shipping?
Where do your parcels ship from?
Will I be charged customs or import charges/duties?
Delivery Settings
How can I add delivery instructions to my order?
How do I amend my address?
Can I specify a delivery slot?
How do I add a new address?
How do I delete an old address?
Delivery Issues
My delivery is taking longer than expected - help!
My tracking states that my order is being returned to sender, what does this mean?
Why isn't my tracking number working?
My order hasn't arrived even though the tracking says it's been delivered.