How do InPost returns work?

If you're in the UK, one of the returns options you'll be able to select when generating your returns label is InPost returns.

This is a brand new option for us, with no printing required. It's available 24/7 at InPost lockers, is self-service and contact-free.

How it works

• When generating your return via our returns portal, select the InPost Instant Returns option to create a QR code
• Package up your SPOKEs like normal, and scan the code on your phone at your local locker
• Put your parcel inside the locker as instructed and shut the door.

When your return is collected from the locker, a label will be applied for you by the courier and we'll then get on with processing your return!

PLEASE NOTE: If you have created multiple QR codes for multiple boxes, please scan each code separately and place each box in a separate locker.

There is a maximum parcel size of 41cm x 38cm x 64cm.