DHL have contacted me about my order, what should I do?

If you’re ordering to an address in the EU, DHL may contact you to approve the import of your order. They may ask you to confirm what you’re importing and whether this is for personal or business use. Rest assured, this is completely normal, and once you’ve answered their questions they should be able to get your order on its way to you!

If you have any questions about this, or need a hand answering the form, just drop us an email to hello@spoke-london.com and we’ll be happy to help.