Our pre-order products are still in production when we first offer them, so we still need to finalise the order and receive these before we can send them on to you. We’re always clear how long we expect this to take when placing a pre-order, and we’ll send you another email when your order ships. If there are any delays, we'll email to let you know that too.
Articles in this section
- Tell me more about SPOKE pre-order?
- Who can order?
- When is payment taken for my pre-order?
- Can I use a promotion code?
- Can I use a gift voucher to pay for my pre-order?
- I have other items in my basket, can I check out with these at the same time as my pre-order?
- Why do I have to wait for my delivery?
- My size isn’t in stock, when will it be back?
- I’ve changed my mind and would like to cancel my pre-order, how can I?
- I need to update the address on my pre-order, how can I?