If you're returning something to us from outside of the UK, US, or EU you will need to pay to get this back to us and send your parcel back with a courier of your choice.
However, if you are requesting an exchange, the shipping to get your new size back to you will be free of charge.
It's worth noting that if you had to pay import fees to receive your first order, these may be charged again on the exchange too.
You can still use our online returns portal to generate a postage label with our return address on it - and you can also use this to tell us what items we should expect back.
For more information on how to get something back to us, see here.