Timings can vary depending on where you are posting your item back to us from - Boston is a lot closer to the pond than Seattle!
Generally you should get notification of your refund or replacement order within a week of dropping your return back to us, but there are circumstances where it can take longer than this.
If you’re in doubt or have any other questions, drop us an email. Please make sure you've checked the status of your return first, which you can do by checking the tracking info (which will be on your proof of postage note from the post office).
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