200 days from the point you place your order, no questions asked. Do bear in mind that your 200 days does not start over if you exchange your SPOKEs. If you do exchange, you'll only have the remainder of the original 200 days to do so.
For US (and UK and EU) returns you can generate your prepaid returns label via our online portal. Once your parcel has arrived at our returns hub we will process your return, but please allow 3-5 working days for this to happen.
We promise to refund any products that you are not entirely happy with provided that they come back to us in a saleable condition.
Trunks are an exception to our return policy, and can only be returned if unopened in original packaging, unworn and in the same condition as delivered. We hope you understand.
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