No need to worry - help is at hand!
Difficulty logging in can be down to a few things. Sometimes, your account might not have been fully activated (it is possible to order without having done this), sometimes you may be trying to use the wrong email address, and sometimes you may have just forgotten your password... it happens to the best of us! We should show a message letting you know which of the issues you’re up against, and you should be able to find a solution amongst our Website FAQs.
If you're still having trouble, just get in touch so we can help.
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